BioCare Systems

Limited Warranty

BIOCARE SYSTEMS INC. LIMITED ONE-YEAR WARRANTY

Thank you for purchasing the LumiWave Infrared Therapy Device. BioCare Systems warrants this product to be free from defects in material and workmanship for a period of One (1) year from the original date of purchase. During this period BioCare Systems will, at its option, either replace a defective product with a new one or repair it at no charge except as stated below. All products that are replaced become the property of BioCare Systems. No warranty is provided if the product is modified in any way or in any event from incidental or consequential damage caused by purchaser.

Product Registration
Select one of the following methods to register the product for warranty:

  • Mail the enclosed postage paid product registration card
  • Register online at BioCaresystems.com (coming soon)
  • Fax the completed warranty card to: 800.707.4541

    Product Service
    To obtain service under this limited warranty, call BioCare Systems at 303-796-7043 for a Return Material Authorization (RMA) number. Deliver the product, along with the dated proof of purchase to:

    Service Department
    BioCare Systems Inc.
    9853 Paperflower Dr
    Parker, CO 80138 USA
     
    303.796.7043
    800.707.4541 Fax
    info@biocaresystems.com

    Please follow these instructions to insure proper delivery and service:

  • Pack the product in its original shipping container (or equivalent)
  • Include a brief description of the problem, along with a contact name and telephone number
  • Include the RMA number and your complete return address on the shipping label
  • Insure it (or assume the risk of loss/damage during shipment)
  • Pay all shipping charges

    BioCare Systems will pay the return shipping charges for standard surface delivery. Please allow 4 - 6 weeks for return of the product, including shipping time.

    This limited warranty does not cover any losses or damages that occur as a result of:

  • Any use other than that intended by BioCare Systems
  • Repair or modification by anyone other than BioCare Systems or its representatives
  • Improper environment
  • The unit has been tampered with or abused

    If, through no fault of the customer, BioCare Systems is unable to replace or repair the product as provided above, the customer's purchase price will be refunded.